Best Practices : A Handbook for Advisors and Their Teams

The world of financial services is changing rapidly, and much as happened since the first edition of this book was published in 2004. Mobile information technology has created an expectation of "always-on" service. Clients are more demanding, partly because they use the internet to educate themselves about investment options and to gain instant access to massive amounts of information.

Advisors have responded by shifting from the traditional model of an investment service provider to the more client-centered role of a financial planner. Many are shifting even farther into the more holistic role of a wealth advisor, which requires a wider range of services and a self-disciplinary, team-based approach to wealth management. As the service lines broaden, there is a counter trend away from offering services to a wide range of clients rather towards specialization by client type.

In response to these changes, you may need to rethink the way you run your practice and take a more strategic, businesslike approach. This second edition offers you strategies, processes, and tools to help you stay ahead of the curve.